Terms & Conditions

These terms and conditions apply to your access to the expressuniform.co.uk website (“Website”). Please read these terms and conditions carefully before accessing and/or ordering any goods from our Website. If you access the Website, and/or place an order for goods, you agree to be bound by these terms and conditions. If you do not agree with the terms and conditions please do not use our Website.

The Website is operated by Express Uniform Ltd. whose registered address is 8-10 Gatley Road, Cheadle, SK8 1PY, Company Number: 10003135, VAT Number: 268 3618 72.

If you have any questions about our website please contact us on contact@expressuniform.co.uk or by calling 01625 754 888.

The Website contains a description of the main characteristics of goods and representative pictures. Prices and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.

This site is intended for sales within mainland England, Wales and Scotland, thus all prices are shown GB Sterling and include VAT at the rate of 20% where applicable. The sales contract is completed in England. The Courts of England and Wales shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with this website including orders for goods. By accessing this website you agree to submit to English law.

Any information displayed on our web site(s) or other printed matter by the company is not regarded to be authoritative or certified as the best practice.

We reserve the right to:

Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

Change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

Alter our prices and specifications without notice

To amend any instructions to embroider or print products where insufficient information is supplied or the nature of the embroidery or printing or garments so requires. Please ensure that spelling or numbers chosen are correct and that the size of garment is correct as any mistakes cannot be rectified once your order is placed.

Nothing in these terms and conditions are intended to affect your statutory rights.

How the contract for the goods is formed between you and us

By placing an order through our website, you warrant that you are legally capable of entering into binding contracts.

Order acceptance and the completion of the contract between you and us will take place on the despatch of the Products ordered to you unless we have notified you that we do not accept your order, or you have cancelled it before despatch. We will not be obliged to sell any other goods which may have been part of your order until the despatch of your goods by us.

We may not be able to accept your order or part of your order due to one of the following reasons:

The product you ordered is out of stock

Authorisation of your payment failed

We made a pricing or product description error

You are not eligible to order from Express Uniform Ltd

If there are any problems with your order, you will be contacted by us, by e-mail using the e-mail address provided by you. A message being recorded in the sent box of our e-mail server will be sufficient to record our attempt to contact you and we cannot be held liable for any failure of receipt of the e-mail by you.

If you change your mind about an order you have placed with us, please contact us as quickly as possible by emailing: contact@expressuniform.co.uk or by calling 01625 754 888.

If we have already packaged your order and made arrangements for it to be sent to you when you cancel it we cannot stop the order from being sent. Once you receive the order, you will have to return it to us – Please also see our returns information. All items supplied to the customer remain the property of Express Uniform Ltd until final payment of all sums owing in respect of those goods has been received in full by us.

Coupons issued to customers can only be redeemed once per transaction. If the fixed amount discount is larger than the total order value, the remaining discount will not be returned and will not be carried over to future orders.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations to you that is caused by events outside our reasonable control. In such circumstances our performance is deemed to be suspended for the period that the event continues, and we will have an extension of time for performance for the duration of that period.

Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. By accessing our site you accept that communication from us will be primarily electronic through e-mail or notices posted on our website. For contractual purposes, by accessing this website you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

Intellectual property rights

Unless otherwise specified the intellectual property rights in the contents of all the pages in this website, are owned or licensed to Express Uniform Ltd, or are used with permission from the owner.

The contents of this website may not be copied, reproduced, modified, downloaded or used in any form without our prior written permission.

Complaints

We take all feedback very seriously and aim to deal with complaints as quickly and effectively as possible.

For complaints relating to orders placed through our website please email contact@expressuniform.co.uk or by calling 01625 754 888.

Warranty and limitation of our liability

Our liability will be limited to the purchase price of the goods.

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your personal information.

Goods being delivered to a UK address by us will be at your sole risk from the time of delivery to you, which will be deemed to be the date of posting.

Express Uniform (the Seller) warrants that all reasonable care will be taken to ensure the quality of materials and workmanship. In the event of any defect arising within 14 days, or a different period as specified in the general description of the goods, from the date of delivery to the Buyer, or as otherwise agreed in Writing, the Seller will repair or replace the defective goods, if required to do so, provided that: they are returned carriage paid to the Seller’s premises, and, it is proved to the Seller’s satisfaction that the defect is due to inferior workmanship or material.

The warranty excludes defects caused by misuse or neglect or arising from wear and tear and applies only to Goods bought directly from the Seller.

Healthcare

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

We are not healthcare professionals- to avoid causing injury or harm, always seek professional advice before purchasing or using any medical device.

The Seller shall not be under any liability to the Buyer for any defects in the Goods or for any loss or damage to or caused by the Goods, whenever they arise, except to the extent that the Seller has expressly accepted liability under these conditions.

All other conditions, warranties or other terms whatsoever concerning the Goods, whether express or implied, by statute, at common law, or otherwise, are hereby excluded to the fullest extent permitted by law.

In no circumstances (other than death or personal injury caused by the Seller’s negligence) shall the Seller be liable for any purely economic loss or for any special, indirect or consequential damages of any nature whatsoever.

The Seller does not undertake to pay for the cost of repairs to defective material or goods incurred by the Seller without previous specific agreement in Writing.

The selection of appropriate PPE should be determined by local risk assessment and reference to PHE guidance.

Data protection and privacy

During your visit to the Website we may gather certain personal information that is necessary for the purposes of billing, delivery of your goods and queries. We only keep your information for as long as is necessary to process your order.

Ordinarily we do not have access to your financial information which is securely transferred directly to our card processing agents and who process it on our instructions.

Our card processing agents maintain the security and confidentially of your personal details, and are required not to retain, share, store or divulge any personal information for any other purposes. We will not be liable for any breaches by the card processing agent.

When you supply your information to us you accept the risks associated with the Internet and consent to our processing your information in accordance with this policy and will not hold us responsible for any loss of your information.

Our Website may contain links to other websites or services. You should note that we are in no way responsible for the content or privacy policy of these websites/services may have in place and advise that you use these at your own risk.

Privacy Policy

This privacy policy sets out how Express Uniform Ltd uses and protects any information that you give Express Uniform Ltd when you use this website.

Express Uniform Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Express Uniform Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

Contact information such as; Name, email address, phone number

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and for the following reasons:

Internal record keeping following up with your calls and emails

We may use the information to improve our products and services

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at contact@expressuniform.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to contact@expressuniform.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.